Shipping policy
Pre-Order Process
As a pre-order-based brand, each item is made specifically for you. This approach helps us reduce waste and ensure that every product is crafted with care. Pre-ordering means you secure your item before it is produced. Production begins after the pre-order period closes, and we provide regular updates along the way.
Estimated Timelines
• Pre-Order Period: Pre-orders are typically open for [specific duration, 1-2 weeks].
• Production Time: Production starts after the pre-order window closes and usually takes 7-21 days.
• Shipping Time: Once production is complete, shipping will take an estimated 2-9 business days for domestic orders, and 10-14 business days for international orders.
We aim to ship orders as quickly as possible and will notify you via email when your order is on its way.
Shipping Costs
Shipping fees are calculated at checkout based on your location and shipping method. Please note that customs fees and additional taxes for international shipments are the customer’s responsibility.
Tracking Your Order
Once your order ships, you’ll receive a tracking link to monitor its journey.
Delays and Changes
Since pre-orders involve production, unexpected delays can occur. We will keep you informed about any significant changes to the timeline. Please ensure your shipping address is accurate at checkout, as we may not be able to make changes after production begins.
Why Pre-Orders?
Pre-ordering enables our small business to fund production in advance, ensuring we can create high-quality, made-to-order products without the financial burden of upfront inventory costs. Your support through pre-orders allows us to focus on crafting each item with care and reducing waste while building a sustainable business.
By pre-ordering you are also supporting a sustainable production model that prioritizes quality and minimizes waste. Thank you for your patience and for being part of this journey!
For additional questions, feel free to contact us at enquiry@godtalkbrand.com